User Administration
Setup and management of MCA Suite users and teams
You can reset your password from the log-in screen. Simply click the "Recover it here" link after the "Did you forget your password?" pr...
Mon, 28 Sep, 2015 at 5:26 PM
The Broker User role grants a broker you work with limited access to your system so the broker may submit deals to you through ...
Tue, 13 Sep, 2016 at 9:16 AM
To change your password, click on the "MY ACCOUNT" link on the top of the page. You'll be asked to enter your current password and a new pass...
Thu, 29 Jun, 2017 at 4:55 PM
MCA Suite logs users out due to inactivity after 2 hours. Make sure to save your information periodically in case you are spending a lot of time (ie, m...
Thu, 26 Dec, 2019 at 10:27 AM
MCA Suite allows you to set up "Teams" to help better manage your access permission and security at the "Contact" and "Deal"...
Wed, 9 Aug, 2017 at 4:08 PM
When you fail a login 5 times, your account will be locked. You will then need to contact your admin to have them unlock it through the admin panel. ...
Thu, 21 Jan, 2016 at 10:22 AM
If a user account has been locked after too many failed log-in attempts, only an ADMINISTRATOR for that subdomain can unlock it from the Admin panel. If...
Thu, 16 Jan, 2020 at 9:07 AM
You can create an account on your MCA Suite instance for your investor for him/her to login and view his/her investment. 1) To start, make sure the your In...
Fri, 3 Feb, 2017 at 11:30 AM
Yes, we allow you to create users for your Investors, tied to specific Investor Companies in your system. Investors will log into your
MCA Su...
Thu, 3 Dec, 2015 at 11:51 PM
MCA Suite includes a team feature to help manage your teams, agents and related deals. See How do I set up teams? for more information. This articl...
Tue, 5 Jul, 2022 at 11:38 AM